Bills · National

How to Read Your Electricity Bill: The Lines That Quietly Cost You

Supply charge, usage, demand and the sneaky extras — what each line actually means, and where your money really goes.

Published 24 September 2026Independent · no system to sell

Most people glance at the total, wince, and pay it. But your electricity bill is a detailed map of how you use power — and once you can read it, you can spot where your money leaks. This guide walks through every major line so you know exactly what you're paying for, and which charges quietly do the most damage.

The three big line types

Almost every bill breaks down into three cost categories. Get these straight and the rest falls into place.

1. Supply charge (the daily fixed fee)

This is a flat amount charged for every day you're connected, whether you use any power or not. It's shown in cents per day and multiplied by the number of days in the billing period. Because it's fixed, you can't reduce it by using less — the only lever is switching plans or retailers. For low-usage households (small units, holiday homes, or homes with lots of solar) the supply charge can be a surprisingly large slice of the total. Always compare it when shopping plans, because a cheap usage rate paired with a high daily supply charge can cost you more overall.

2. Usage charge (cents per kWh)

This is the variable part — you pay per kilowatt-hour (kWh) of electricity consumed. How it's priced depends on your tariff:

3. Demand charge (the one people miss)

This is where bills get sneaky. A demand charge bills you not for how much you use, but for your highest rate of use in a given window — usually your single worst 30-minute peak in the month, measured in kW. Turn on the oven, aircon, kettle and dryer at 6pm and you set a high demand figure that gets charged for the whole billing period, even if it happened once. Demand tariffs are increasingly common on homes with smart meters and on many small-business accounts.

Watch this line. If your bill has a "demand" or "capacity" charge in kW, spreading big appliances out — rather than all at once — can cut it noticeably, without using a single kWh less. Many households don't realise they're even on a demand tariff until they read the fine print.

The credits and smaller lines

These lines can work for or against you:

How to actually work out where your money goes

Do this once and you'll never read a bill blindly again:

Once you can see the split, the fixes become obvious: high supply charge means shop the plan; high peak usage means shift the timing; a demand line means stop stacking appliances at once.

Here's the catch

The single biggest mistake is chasing one headline number — a low usage rate, or a high feed-in tariff — without checking the others. Retailers know which line you'll notice and which you won't. A plan with a shiny 10c feed-in rate but a steep peak usage charge and a high daily supply fee can leave a solar household worse off than a duller-looking plan. And moving to solar or a battery only pays if your bill structure actually rewards it — for some households on the wrong tariff, or with low daytime use, the numbers simply don't stack up. The only way to know is to read your own bill, in full, against your own habits.

We don't sell power plans, solar or batteries — so we've got no reason to steer you toward the line that pays us. Our job is to read your actual bill against your actual usage and tell you the truth, even when the truth is "your current plan is fine, don't change a thing."

Want to know what actually pays for your place?

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Figures in this guide are current at the date of publication and indicative only — rebate and certificate values change over time (federal battery certificates step down each January and July), and state schemes are amended often. Confirm the current numbers for your situation before you commit. This is general information, not personal financial advice.